EXAMINER’S GENERAL COMMENTS The overall performance of candidates was generally below expectation, although it was an improvement upon the November 2019 examination performance, given that the questions were within the syllabus and were equally spread over same. Most of the candidates did not seem to have directed their minds to some portions of the syllabus

STANDARD OF THE PAPER The Business Management and Information Systems paper was of standard quality. The marks allocated followed the weightings in the syllabus. There were neither grammatical errors nor typing or other errors in the questions. There were also no ambiguities in the questions and none of the questions was ‘too loaded’. The marks allocated to questions were appropriate. The questions were fairly spread across the syllabus.